Writing · Pricing / Revenue Management
Owning an Asset and Running One Are Two Different Trades
A guy in tech told me he was going to buy apartments. Smart guy. He'd built something real and sold it, and the money was sitting there looking for a job.
I asked how he planned to run them. He goes, I'll hire a management company.
Okay. Which one?
The good one, he said. The one with the best reputation.
Wanamaker got asked whether a rich man with no retail experience could just buy his way into a business he'd never worked in. He said a man can't drive a horse who has never seen one.
You can buy the horse. Driving it is a separate skill, and nobody hands it to you at closing.
Hiring the management company feels like the answer. Then the reports start coming. Are these turn costs high? Should make-ready take this long? Is that concession normal for August in this submarket, or is somebody burying a leasing problem? Is the guy on the phone telling you the truth, or telling you the thing that keeps him the contract?
You don't know. You've never seen a horse.
Grading a manager takes the same knowledge you were trying to buy your way around. Which puts you right back where you started.
You do learn it, by the way. That part is guaranteed. You learn it on reality's schedule, which never lines up with yours and moves faster than anybody warns you, and the bill shows up buried inside the deal instead of arriving as something you can plan for. I call that stupid tax. Everybody pays some. The only variable is how big the check gets before you can read the report yourself.
The ones who get hurt worst aren't the people who know nothing. Those folks are careful. They ask, they hedge, they assume they're the dumbest person in the room, and they usually are, and it saves them. It's the ones who are excellent at something else. Their instincts fire fast and confident, and they were trained on a different animal.
Money bought the horse. It never taught you to drive it.