There he goes again. Another long post about some tiny corner of the business. Fair. But a reply bot at one apartment community thanked a phishing scammer for leaving a review. On the public page renters read. Put a 4.5-star community next to a 3-star one and you know something’s different over there. Sometimes it’s just that the 4.5 is brand new. Sometimes it’s the small stuff. This is the small stuff.